Customer service

Contact our customer service
Monday to Friday from 9 to 17 hrs.
By phone: +3170-3898859
By e-mail:

Questions about your order
We will keep you informed about your order. If you still have questions, feel free to contact our customer service.

More about the delivery

Returns and refund
If you're not satisfied with our product we will give you a full refund. Simple request a return within 14 days. Some common sense conditions apply, read them here:

14 day return policy

2 year warranty
All Odesi product have a two year warranty. Regular wear and tear is excluded from the guarantee. If you discover a defect on delivery, please contact as soon as possible. More information:

Warranty information

Secure payment
Payment via Odesi website is secured according to the most modern standards. The transmission of data is done via a secure connection. Moreover, your purchases are insured additionally if you pay with Visa, Mastercard or PayPal.

Our privacy policy
We recognize the value our customers attach to their privacy. Therefore we treat the information you share with us in a responsible way. Information is protected and will never be shared with other parties

Our privacy policy