Customer service

Contact our customer service
Any questions? Call or e-mail us.

Telephone: +31 70 389 8859
Monday to Friday from 9 to 17 hrs.

Using e-mail, we are also available in the evening and weekends.

Questions about your order
We will keep you informed personally about your order. Do you have any additional questions? Feel free to contact our customer service.

› More about the delivery


Returns and refund
If you're not satisfied with our product we will give you a full refund. Simple request a return within 14 days. Some common sense conditions apply, read them here:

› 14 day return policy

2 year warranty
All Odesi product have a two year warranty. Regular wear and tear is excluded from the guarantee. If you discover a defect on delivery, please contact as soon as possible. More information:

› Warranty information


Secure payment
Payment via Odesi website is secured according to the most modern standards. The transmission of data is done via a secure SSL connection. Moreover, you purchase by credit additionally secured by Visa or Mastercard. This insurance is paid by Odesi.

Our privacy policy
We recognize the value our customers attach to their privacy. Therefore we treat the information you share with us in a responsible way. Information is protected and will never be shared with other parties

 Odesi privacy policy