Warranty

2 year warranty on all Odesi products

This warranty is an addition to the already applicable legal conditions. During regular use products should not show defects besides regular wear and tear. If this does happen, we will replace or repair the product free of charge.

 

Warranty conditions

The warranty does not apply when the products:

  • are exposed to harmful temperatures and excessive moisture within your home
  • are affected by the use of corrosive substances
  • not be applied according to normal user standards

>Maintenance advice

 

Submit your case

The cause and solution is often easily determined. In other cases we will ask you to provide additional information or a photo. It will help us provide a better service.

Please contact us as soon as possible. Allow us 3-5 working days to process your submission. We will confirm by e-mail when this has happened.

By e-mail: info@odesi.nl
By phone: +3170 389 8859
Monday to Friday from 9:00 to 17:00.