2 year warranty on all Odesi products
This warranty is an addition to the already applicable legal conditions. During regular use products should not show defects besides regular wear and tear. If this does happen, we will replace or repair the product free of charge.
The warranty does not apply when the products:
- are exposed to harmful temperatures and excessive moisture within your home
- are affected by the use of corrosive substances
- not be applied according to normal user standards
Submit your case
The cause and solution is often easily determined. In other cases we will ask you to provide additional information or a photo. It will help us provide a better service.
Please contact us as soon as possible. Allow us 3-5 working days to process your submission. We will confirm by e-mail when this has happened.
By e-mail: firstname.lastname@example.org
By phone: +3170 389 8859
Monday to Friday from 9:00 to 17:00.